November 17, 2019 | Miami, FL to Cozumel
2019 Live Training Event: Seminar at Sea
Schedule
Day 1 (11/17/19): Embarkation/Departure
1:00 PM
Embark MSC Meraviglia
1:00 PM – 4:00 PM
Registration
5:30 PM – 6:30 PM
Welcome Cocktail Reception
7:30 PM – 9:00 PM
Dinner
Day 2 (11/18/18) At Sea (CLIA Membership Desk Hours: 7 – 8 AM, 12 – 2 PM, 5 – 8 PM)
8:00 AM – 8:30 AM
CLIA Welcome Presentation
8:30 AM – 10:00 AM
CLIA Seminar: Better Listening Skills for Better Business
10:00 AM – 11:00 AM
CLIA Seminar: Marketing 201: Implementing Effective Cruise Marketing
11:00 AM – 1:30 PM
Lunch on Your Own & A Passport Hunt Activity with Cruise Giveaway
1:30 PM – 2:30 PM
CLIA Seminar: Cruise Lead Generation – Using Lead Pages
2:30 PM – 3:30 PM
CLIA Seminar: Luxury Cruise: Large Ship Luxury
3:30 PM – 3:45 PM
Break
3:45 PM – 5:15 PM
CLIA Seminar: Premium and Small Ship Luxury
5:15 PM – 6:45 PM
Free Time
7:30 PM – 9:30 PM
Dinner
Day 3 (11/19/19) Port of Call: Cozumel (CLIA Membership Desk Hours: 7 – 8 AM, 5 – 8 PM)
9:00 AM – 10:00 AM
MSC Presentation: Our True Partnership
10:00 AM – All Ashore
Free Time in Cozumel
7:30 PM – 9:00 PM
Dinner
Day 4 (11/20/19) At Sea (CLIA Membership Desk Hours: 7 – 8 AM, 5 – 8 PM)
9:00 AM – 9:30 AM
CLIA Farewell and Toast
9:30 AM – 8:00 PM
Free Time
Day 5 (11/21/19) – Disembark
Please note, schedule is subject to change.
Seminar Descriptions:
Better Listening Skills for Better Business
Ever found yourself listening to a client and suddenly you realize you have no idea what they just said? Or read something and, at the end, discovered that you recall nothing? It's not just you. It’s happening to everyone. In this essential seminar you’ll find out what behaviors to avoid to protect your ability to concentrate. You’ll learn dozens of proven, practical strategies to reinforce your ability to recall, pay attention and really listen.
Marketing 201: Implementing Effective Cruise Marketing [NEW]
There are so many aspects of marketing – from creating and curating content to using imagery, videos, and other techniques – that it can be challenging to know what to do and how to do it. What are the most effective ways to market cruises? This seminar takes you through some proven techniques that can assist you in creating effective marketing pieces for social media, newsletters, and other platforms. Level: All Levels. For agents that are interested in creating, improving, or enhancing content for their cruise marketing efforts.
Cruise Lead Generation – Using Lead Pages [NEW]
Generating new cruise leads is one of the biggest challenges travel consultants face daily. How can you generate new cruise leads? By using lead pages. Come learn what this hot marketing tool is, how to easily set it up, design, and implement across all online media platforms. Start generating more cruise sales leads today by taking this informative seminar. Level: All Levels. For any agent eager to increase their cruise sales leads with an easy-to-use tool.
Luxury Cruise: Large Ship Luxury [NEW]
Think that luxury can solely be found on premium and small ships? Come learn how large ships are changing the luxury market. Discover how large ships are adding luxury appointments that will appeal to clients in every demographic from Millennials to Baby Boomers.
Luxury Cruise: Premium and Small Ship Luxury [NEW]
Most premium and small ships are known for their luxury. But, are they all created equal? Can they meet the demands of an ever growing and changing market? Take a cruise through the premium and small ship luxury category and learn how they are appealing to clients of all ages and challenging everything we know about luxury travel!